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Coates & Co Chartered Accountants & Business Advisors

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01524 831353 01524 411664 tony@tcoates.co.uk
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Sales and marketing

  1. Your business
  2. Developing your business

This section contains tips and advice on a range of sales and marketing issues.

A 16 point marketing plan

Simple tips for effective marketing.

A customer satisfaction survey

Knowledge is power when it comes to customer satisfaction.

A networking strategy

Effective networking checklist.

Benchmarking and competitor analysis

Conducting a competitive analysis.

Encourage customer complaints

Turn complaints into outstanding service.

Keep your sales force selling

Do your sales staff spend more time on admin than sales?

Marketing versus selling

Know what your customers want.

When the customer is not right

Sometimes you have to fire a bad customer.

Your customers' experience

Your customers won’t always tell you when they’re unhappy.

CBI chief calls for cost-of-living help for people on lower incomes

20 May 2022

The government should immediately support those hardest hit by the cost-of living crisis, according to the Confederation of British Industry (CBI).

HMRC issues £14 million in penalties for minimum wage offences

19 May 2022

HMRC issued 580 penalties totalling over £14 million for minimum wage offences during 2020/21, according to a report released by the Department for Business, Energy and Industrial Strategy (BEIS).

Coates & Co, 2 Fairhope Avenue, Bare, Morecambe, Lancashire LA4 6JZ

Coates & Co is the trading name of Tony Coates & Co Limited, Registered in England, Registered Number: 6140774


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Coronavirus - Updates

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